Privacy Policy - Woolwich House Clearance

At Woolwich House Clearance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Introduction

Your privacy is important to us. This policy explains how we handle your personal data and the measures we take to protect it. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, address, email address, phone number.
Transactional Information: Details about services you request, payments, and transactions.
Technical Data: IP address, browser type, and operating system.
Usage Data: Information about how you use our website and services.

3. How We Use Your Information

We use the collected information for various purposes, including:

Providing and maintaining our services
Improving our website and service offerings
Processing transactions and managing orders
Communicating with you, including customer service and support
Sending periodic emails, newsletters, or updates

4. Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contract: Processing is necessary for a contract we have with you.
Legal Obligation: We are legally required to process your data to comply with applicable laws.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy.

5.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request access to your personal data.
Rectification: You can request correction of any inaccurate personal data.
Erasure: You can request deletion of your personal data.
Restriction of Processing: You can request the restriction of processing your personal data.
Data Portability: You can request a copy of your personal data in a structured format.
Objection: You can object to the processing of your personal data.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Children's Privacy

Our services are not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18.

12. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state or country. We take measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

13. Third-Party Links

Our website may contain links to other sites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites.

14. Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us through the appropriate channels as outlined on our website.